Wednesday, 11 September, 2002
Filtering Mail Attachments Shouldn't Cause a Bounce
I got the following message from my company's email server today when I tried to send a message to a client. I've removed the client's name and company:
Subject: FW: Inquisite 360
Sent: 9/10/2002 2:59 PM
The following recipient(s) could not be reached:
'email@example.com' on 9/10/2002 3:02 PM
Your mail system could not find a way to successfully
communicate with the destination system. Please notify your
I scratched my head over this one for a couple of hours, trying all kinds of different things to get the message to go through. Somebody finally suggested that I zip up the Microsoft Word document that I was sending as an attachment. Presto! The mail went through. Apparently the destination server is rejecting .doc attachments by returning a fatal error.
This isn't the first one of these I've gotten. OnDecember 7 last year, I reported a similar message from another client's mail server. We've checked those files every which way, and have found no virus. I think some administrators need to take a better look at their configurations.